UniTel Voice Reviews

Here are the top 10 alternatives to unitelvoice.com:

1. GoTo Connect: Offers a cloud phone system with hundreds of enterprise-grade features.
2. RingEX (RingCentral): A cloud-based business phone system.
3. OpenPhone: Provides powerful calling, messaging, and a lightweight CRM.
4. Vonage Business Communications: Redefining business communications.
5. MightyCall: A phone system with customizable settings.
6. Line2: A VoIP phone service that lets you call & text from a separate phone number via WiFi or 3G/4G/LTE.
7. Grasshopper Virtual Phone: A virtual phone system.
8. Aircall: A cloud-based phone system.
9. Truly Wireless: A business communication platform.
10. Youmail: A visual voicemail service.

These alternatives offer various features like VoIP calls, voice chat, real-time collaboration, call recording, transcribe voicemails, SMS messaging, auto-attendant, and call forwarding.

To open an account on unitelvoice.com, follow these steps:

1. Visit the Unitel Voice website.
2. Click on the Sign Up button.
3. Choose a phone number and phone system plan that suits the business needs.
4. Complete the sign-up process.

After signing up, get familiar with the Unitel account. There are how-to videos and step-by-step instructions available to help set up the business phone system.

To use the Unitel app, download it from the iTunes or Google Play store. The app syncs with the personal employee extension, allowing to make and receive calls from the Unitel number, check business voicemail, and manage the phone system's features.

For further assistance, reach out to the Unitel support team via email at support@unitelvoice.com or call at 855-888-6423. There's also a Help Desk available for more information and FAQs.

Remember, the username and password created at signup is different than the mobile app login. The app requires a strong WiFi connection to ensure call quality.

Please note that the Unitel app does not support 911 calls. For emergencies, use a traditional phone service.

Hope this helps! Feel free to ask if there are any more questions.

UniTel Voice offers a 30-day money back guarantee. This applies if the service is terminated within 30 days from the subscription date, which is the date the service is ordered or the date the payment is successfully processed, whichever is later. However, this guarantee will not be available if the customer exceeds their allotted minutes in the selected package or if any calls are made outside the contiguous United States and Canada. These calls will be invoiced and must be paid at the metered rate before a refund is issued. If these calls are not paid for, the 30-day money back guarantee will not apply. UniTel Voice reserves the right to discontinue or revoke this guarantee at any time, without prior notice.

For cancellation, there are three options available: filling out the cancellation form on the website, calling customer service, or emailing a cancellation request to support@unitelvoice.com.

Regarding the return of devices, if the device was purchased from a retail provider, it may only be returned to that retail provider. All device returns are subject to the return policy of the retail provider and are not eligible for any applicable money back guarantee offered.

As for shipping, there is no explicit shipping policy mentioned. However, it is noted that the subscription date is not the day the equipment is received or the first day the service is used. This suggests that shipping times may vary and are not included in the 30-day money back guarantee period. It is recommended to contact UniTel Voice directly for more specific information on their shipping policy.

Unitel Voice is a Virtual Phone System designed for small business owners and startups. It offers a Local or Toll Free Number and allows businesses to operate using cell phones. The system includes features like Greetings, Extensions, Voicemail, Texting, Fax, and provides 100% USA-Based Support. They also offer a 30-Day Risk-Free Trial.

The company's product, UniTel Voice Office, is a cloud-based phone system that works with all VoIP devices including IP-phones, Softphones, and the UniTel Voice Mobile App. This makes it a perfect solution for the modern workplace and teams that work remotely. The system is easy to manage, less costly, and requires no phone system equipment to maintain or software to update.

The company prides itself on its customer service, with live USA-based support and a dedicated account manager for each client. They offer a 30-day risk-free trial and operate on a month-to-month basis with no long-term contracts.

The company has received excellent reviews for its service, with many customers praising the quality of customer service, the ease of setup, and the functionality of the system.

Please note that this information is based on the latest available data and may be subject to change.

UniTel Voice has received excellent customer reviews. The company has a rating of 4.9 out of 5 based on 197 reviews. Customers have praised the wonderful staff and technicians, and the awesome customer service. They have also appreciated the professionalism of the representatives and the quick response times. Some customers have mentioned that the customer service is 1000% better than other services they have switched from. The ability to receive faxes through the toll-free number and send them from the interface has been highlighted as a useful feature. However, some customers have found the software slightly difficult to learn on their own. Overall, UniTel Voice seems to be highly recommended by its users.

To contact UniTel Voice support, one can call at 855-888-6423 ext. 2, or chat online, Monday through Friday, from 8am to 5pm CT. Additionally, emails can be sent to support@unitelvoice.com. For immediate assistance outside of business hours, call 855-888-6423 x2, then press option 3 to be put in touch with an after-hours technician.